File A Travel Insurance Claim
We’re sorry if an unfortunate event occurred during your travels. However, we are happy to provide a silver lining. If an event covered by your policy interferes with your trip, please call us immediately. We can assist you by opening a case for you, referring you to a medical provider and monitoring your care. Once you have returned home and have provided the necessary supporting documents, we will process your claim and will be available to answer any questions you have.
How to File a Medical Claim
To file a claim for Out-of-Country medical expenses, please call us toll-free at 1-866-520-8823 and we will be happy to help you. If you are outside of North America, we can also be reached by calling 1-519-742-4857 collect. If you require medical care while travelling, please contact us prior to seeking treatment if possible.
How to File a Non-Medical Claim
To file a non-medical claim (i.e. Trip Cancellation, Trip Interruption, Lost or Delayed Luggage, etc), Allianz Global Assistance’s online claim portal is available to you anytime, anywhere. Please click here to access the claim portal.