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Allianz Global Assistance Named 2012 Call Centre of the Year

Updated May 16, 2012

Allianz Global Assistance Canada received top honours at the Global Call Centre of the Year Awards earlier this month in Seattle, WA. The company earned both the Gold Award for the 2012 Global Call Centre of the Year in the small-to medium call centre category (75 seats or less), and the Silver Award in the Quality category.

The International Customer Management Institute (ICMI), which hosts the Global Call Centre of the Year Awards, recognizes call centres that best embody operational and strategic excellence and commitment to delivering superior service in their call centre activities.

With over 24 years of experience operating a call centre, Allianz Global Assistance Canada is proud of its call centre capabilities, ensuring its customers are receiving the highest level of customer service possible. Whether the caller wants needs help while travelling abroad or has a question about their travel insurance policy, our associates are standing by 24/7/365 to ask “How can we help?”

For more information about the awards, please visit www.icmi.com/Resources/Industry-Awards/.