Help and Advice
Here to Help You: Anytime, Anywhere
As the world’s most popular travel insurance provider, Allianz Global Assistance supports more than 10 million customers every year. Every day, we build on our history of providing first-class worldwide travel insurance products and services to travellers around the world. When you travel with Allianz Global Assistance, you’re travelling with a comprehensive, global network of support. No matter how far you travel, help is always at your finger tips.
Before You Depart
No matter what kind of trip you’re planning, you may benefit from the coverage and protection of a travel insurance policy. But what kind of coverage is best for you? And how does travel insurance work?
Use this site to answer these and other frequently asked questions about travel insurance. You can also familiarize yourself with commonly used terms. (Please see Insurance Terms).
During Your Trip
Once you’re en route, you have immediate access to medical assistance experts from anywhere in the world. Call our 24-hour Emergency Assistance Centre toll-free from Canada, the United States or Peurto Rico at 1-866-520-8823, or call 1-519-742-9013 collect if calling from outside the toll-free area, if you need to:
- Find quality medical assistance
- Find local assistance
If possible, please contact us before seeking treatment so we can open a file for you, assist you in locating an appropriate provider, arrange billing and monitor your care from the outset. Your safety, satisfaction, and peace of mind are our number-one priority. No matter when you need us, we’re here to help.