Current Offerings

Position: Business Development Executive

Department:  Insurance

Reports to: Director of Sales

Positions Available: 2

Locations:British Columbia (1 position), & Quebec (1 Position) 

Start Date: ASAP

POSITION SUMMARY:

Responsible for acquiring new accounts in either travel, insurance, financial or consumer specialty markets utilizing traditional retail, on-line, or other distribution channels.

DUTIES & RESPONSIBILITIES:
* Accountable for achieving predetermined sales quotas
* Prospect for new business opportunities and execute effective account development strategies to close the sale utilizing all available tools and internal support systems to maximize performance.
* Serving as a business consultant, develop and cultivate new accounts to ensure maximum revenue opportunities
* Utilize and maintain Salesforce.ca in order to create and manage sales pipelines that outline sales activities and effectively implement the plans
* Collects critical data on all accounts and documents in Saleforce.com CRM system and uses CRM data to drive decision making on agency contact priorities. Documents all filed and phone call activities, including account development plans in salesforce.com.
* Actively participates and attends industry related trade shows and customer sponsored events.
* Sells additional products that company develops to maintain corporate growth goals.
* Other duties as required

JOB SPECIFICATIONS (KSA’S):

1. Proven abilities in a “cold calling” sales environment
2. Must have strong interpersonal skills, maturity and good judgment and be capable of  communicating with a diverse range of individuals.
3. Proven ability to manage time effectively
4. Excellent interpersonal and communication skills including presentation skills
5. Technical skills in sales planning
6. Proven ability to maintain a positive and professional attitude
7. Problem analysis and problem resolution at both a strategic and functional level
8. Knowledge of and skill in using windows based applications such as Word, Excel, and PowerPoint

WORKING CONDITIONS:

Home-based position with travel within assigned territory up to 80% of time

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Business, Sales, or related field or combination of relevant education and work experience.  Three (3) years experience with prior track record of achievement in sales in a well-disciplined, highly effective sales organization, preferably in the travel or insurance industry. Experience selling insurance in either broker or travel environments an asset.

If you would like to apply please send your cover letter and resume to jobs@allianz-assistance.ca. Please be sure to include your salary expectation.  We appreciate all applicants, however only those chosen for an interview will be contacted.

AN EQUAL OPPORTUNITY EMPLOYER

Position Title: Finance Associate, Accounts Receivable  

Department: Finance

Reports to: Accounting Manager    

Grade: 4

Start Date: July 2012

Status: Full Time Contract (15 Months)

POSITION SUMMARY:

To perform daily, weekly, and monthly accounts receivable tasks in order to ensure that payments are made accurately and by the deadlines required. To represent Mondial Assistance in a professional manner.

DUTIES & RESPONSIBLITIES:

Accounts Receivable Functions (100%):

1. Manage the billing and invoicing process by:
* Calculating, recording and reconciling invoices in General Ledger
* Managing client enquiries
* Liaising with internal departments, Senior Management and external clients to ensure accurate and timely preparation and distribution of invoices
2. Manage the collections process by:
* Monitoring unpaid accounts and liaising with internal departments, Senior Management and external clients to facilitate accurate and timely collection.
* Accurately post cash receipts
* Accurately analyze daily and monthly reconciliations between the enrolment system,  the bank, and the general ledger
* Complete bank deposits
3. Prepare and maintain revenue schedules and aged accounts receivable reports to support other departments in analysis and decision making
4. Prepare and maintain cash flow analysis and cash flow projections
5. Prepare and process general accounts receivable journal entries
6. Calculate upcoming revenue and perform revenue analysis.
7. Participate in the month-end closing process and year-end audit
8. Prepare ad-hoc reports as requested by other senior staff.
9. Other projects and/or duties as assigned.
 

JOB SPECIFICATIONS (KSA’S):

* Proficiency in using MS Office, specifically Excel and Access is required.  Experience working with Lawson would be an asset.
* Aptitude for mathematics and ability to work with numbers is required
* Able to work with minimal supervision while still accomplishing tasks within tight timelines
* Proven ability to pay close attention to detail
* Ability to use independent judgment to solve problems
* Knowledge of department and company policies and procedures
* Excellent verbal and written communication skills
* Excellent problem-solving abilities and analytical skills
* Proven ability to handle multiple tasks and changing priorities
* Proven ability to maintain a positive and professional attitude
* Proven ability to communicate with associates at all levels of the organization in a courteous and professional manner

EDUCATION & EXPERIENCE:

Post-secondary degree or diploma in Accounting.  Minimum 3-5 years experience in a similar function is required.  Enrolment in professional Accounting designation program (CMA, CGA) would be an asset.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Work is performed in a normal office environment.  Much of the time is spent sitting in a comfortable position. Frequent opportunity to walk about. Infrequent need to move/lift light articles.

If you would like to apply please send your cover letter and resume to jobs@allianz-assistance.ca. Please be sure to include your salary expectation.  Please include job title in subject line of email.  We appreciate all applicants, however only those chosen for an interview will be contacted.

AN EQUAL OPPORTUNITY EMPLOYER

Position Title: Business Analyst 2   

Department: IT

Reports to: Director     

Start Date: ASAP

Status: Full Time Permanent

POSITION SUMMARY:
Team member will serve as a Business Analyst working with the IT Applications area. Act as a liaison between IT and the user community working with users and business analysts to understand and document business requirements.  Assist in the creation of test plans and conduct QA testing as required. Represents Allianz Global Assistance in a professional manner. 

DUTIES AND RESPONSIBLITIES:

1. Managing client relations to ensure that IT delivery expectations are specified, managed appropriately and met by developing successful partnerships and ongoing communication with clients
2. Gather, document, examine and manage business requirements on support or project initiatives by following the current company development methodology. You will do this by communicating  between the business and technology areas to address business issues
3. Ensure written documentation is clear, understandable, audience appropriate and accurately captures the key information required for a quality solution that meets business needs
4. Partner with the technical staff to interpret the needs of the business, assist in the design of the solution, and deliver the expected result to our business partners
5. Communicate with our business partners in an effective and timely manner
6. Assist in the management of all incoming requests
7. Take ownership of support/project issues and engage the appropriate resources to reach solution
8. Ensure potential issues are tracked and escalated in a timely manner
9. Participate fully as a member of the team by supporting a work environment that promotes knowledge sharing, customer service, quality, innovation and teamwork

JOB SPECIFICATIONS (KSA’S):

1. Advanced proficiency in using MS Office programs, specifically MS Excel
2. Experience in applying Business Analysis best practices and methodologies to assist in the elaboration of effective business requirements
3. Analysis: ability to break down business partners requirements/needs into more detail by questioning and probing for clarification
4. Customer and results focus: ability to work with customers to understand and act based on their needs, assess risk and achieve a valued result
5. Excellent written and verbal communication skills
6. Experience in developing strong working relationships with internal clients and with peer groups by creating an open and trusting environment and sharing information in a timely manner
7. Consulting:  gather information by applying appropriate methodologies, approaches or styles applicable to the situation
8. Very strong organizational skills
9. Ability to multi-task, manage changing priorities, conflict and drive resolution

10. Adaptability: resilient, adjusts quickly, maintains effectiveness throughout periods of change, exhibiting tolerance for ambiguity
11. Knowledge of SQL and SharePoint would be an asset

EDUCATION & EXPERIENCE:

Minimum College Diploma or University Degree, preferably with a systems background or equivalent experience.  Minimum 2 years of experience as a Business Systems Analyst including any relevant training and/or certification

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Work is performed in a normal office environment. Much of the time is spent sitting in a comfortable position. Frequent opportunity to walk about. Infrequent need to move/lift light articles.

If you would like to apply please send your cover letter and resume to jobs@allianz-assistance.ca. Please be sure to include your salary expectation.  Please include job title in subject line of email.  We appreciate all applicants, however only those chosen for an interview will be contacted.

AN EQUAL OPPORTUNITY EMPLOYER

Position Title: IT Manager - Applications 

Department: IT

Reports to: VP Information Technology    

Start Date: Immediately

Status: Full Time Permanent

POSITION SUMMARY:
The Manager, Application Development is responsible for the overall direction, management and professional development of the IT Application Development team.  The Manager will provide day-to-day direction and guidance to the Distributed (.net) and iSeries development staff including the establishment and execution of application development best practices. The Manager will also provide senior technical leadership and direction for all applications and will be responsible for establishing the overall design, architecture and standards for the portfolio, including participation in all appropriate Allianz Global IT initiatives. The Manager will work collaboratively with the Manager, Business Analysis to plan and coordinate work, ensure that the appropriate resources are assigned and that the appropriate documentation practices are followed  The Manager will play a leadership role in the establishment and promotion of software development best practices and as well as the training and mentorship of all application development staff.  Represents Allianz Global Assistance in a professional manner. 

DUTIES & RESPONSIBLITIES:

1. Project Execution
* Manage resourcing for all Application Development project and support activities
* Provide technical leadership and oversight for the application development team ensuring all capabilities delivered align with Allianz Global Assistance business objectives, service levels, IT strategy and design intent
* Collaborate with the Manager, BA and internal business stakeholders to define/refine requirements and create reliable estimates for all IT projects.
* Ensure the completion of all required project deliverables including system documentation and appropriate implementation plans.

2. Technical Portfolio Leadership
* Review and establish an application development roadmap including reference architectures and standards for all applications and services.
* Provide industry best practices for effective web-site design and application integration methods.
* Initiate and promote software engineering best practices
* Research new technical trends to keep current in technology advances for the benefit of AGA.
* Work with the VP to create and evolve Project and Portfolio management best practices and to ensure streamlined workflows within the IT department while maintaining appropriate/required controls
* Ensure 24 hour on-call support for all applications on a regular rotation.

3. Human Resource Management
* Supervising the Application Development team:
o Ensuring all established software development best practices are followed and all application deliverables are appropriately documented
o Ensure appropriate support of the business analysts and quality assurance analysts as required to complete all IT projects
o Ensure appropriate time tracking by project for all staff members
o Participate in staff recruitment, training and or orientation as required.
o Conduct performance reviews
* Coach, develop and mentor Application Development staff through:
o Establishment of personal development plans
o Continued development and adoption of best practices in the software development lifecycle.

4. Communications
* Provide critical input into business and technical strategies.
* Ability to communicate complex technical concepts in business-related terms.
* Provide communication to the business on incidents, status updates, and corrective actions as required.
* Work with the Manager, IT Project Management and Support to coordinate internal communication to ensure smooth project and change implementation. 
* Participate fully as a member of the team by supporting a work environment that promotes knowledge sharing, customer service, quality, innovation and teamwork

JOB SPECIFICATIONS (KSA’S):

1. Demonstrated knowledge and understanding of Software Engineering and Software Development Lifecycle best practices.
2. Significant experience in distributed (C++/.Net/SQL) and/or iSeries (SYNON/RPG/DB2) programming techniques.
3. Deep understanding of web application design patterns.
4. Demonstrated experience with object oriented design, design patterns and data structures.
5. Possesses sound analytical, problem solving and documentation skills.
6. Excellent written and verbal communication skills.
7. Very strong organizational skills including a demonstrated ability to prioritize conflicting demands and manage multiple resources required for the successful execution of large projects.
8. Ability to multi-task, manage changing priorities, resolve conflict and drive resolution, coordinating teams toward the attainment of common goals.
9. Proven ability to recognize processing/programming/personnel inefficiencies and recommend improvements.
10. Able to maintain confidentiality and discretion. 
11. Possesses proven leadership and mentoring ability.
12. Demonstrates enthusiasm and commitment toward the job.  Proven ability to maintain a positive and professional attitude.
13. Demonstrated customer and results focus with the ability to work with customers to understand and act based on their needs, assess risk and achieve a valued result.
14. Experience in developing strong working relationships with internal clients and with peer groups by creating an open and trusting environment and sharing information in a timely manner.
15. Ability to gather information by applying appropriate methodologies, approaches or styles applicable to the situation.
16. Adaptability: resilient, adjusts quickly, maintains effectiveness throughout periods of change, exhibiting tolerance for ambiguity.

EDUCATION & EXPERIENCE:

Minimum College Diploma or University Degree, preferably with a systems background or equivalent experience.  Minimum 5+ years of experience in Application Development and Software Development best practices.  Professional training and/or technical certifications would be an asset. 

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Work is performed in a normal office environment. Much of the time is spent sitting in a comfortable position. Frequent opportunity to walk about. Infrequent need to move/lift light articles.

If you would like to apply please send your cover letter and resume to jobs@allianz-assistance.ca. Please be sure to include your salary expectation.  Please include job title in subject line of email.  We appreciate all applicants, however only those chosen for an interview will be contacted.

AN EQUAL OPPORTUNITY EMPLOYER

Position Title: Paralegal and Compliance Specialist

Department: Risk Mgmt & Compliance

Reports to: VP Risk Mgmt & Compliance    

Start Date: Immediately

Status: Full Time Permanent

POSITION SUMMARY:
Reporting to the Vice President, this role is responsible for the preparation and management of commercial contracts, coordinating the completion of insurance license applications and renewals, analysis and research of applicable laws and regulations for compliance purposes, and assisting with other Risk Management & Compliance responsibilities.  Represents Allianz Global Assistance in a professional manner. 

DUTIES & RESPONSIBLITIES:

1. Act as the point person to draft, edit, review, and provide guidance regarding commercial agreements including client and vendor agreements, non-disclosure and non-disclosure agreements.
2. Prepare contract summaries for internal and external clients as applicable.
3. Enhance and maintain a robust contract database to achieve uniformity, and to allow for quick turnaround of comments and reviews.
4. Track, manage, and audit compliance with key contractual obligations and provisions.
5. Conduct legal research and analysis on various topics such as licensing and applicable regulations, liaising with external legal counsel as required.
6. Monitor and communicate changes in legislative or regulatory requirements.
7. Coordinate and assist with the completion of insurance license applications and renewals.
8. Assist with Compliance responsibilities, including Privacy, Anti-Corruption screening, Anti-Fraud management and investigations, and Sanctions & Embargos screening.
9. Provide support and assist with Risk Management activities to include Operational Loss reporting, Internal Controls testing, and completion of Risk Assessments and coordination of mitigating action updates.
10. Collaborate with internal and external partners, representing the Risk Management & Compliance team in a professional, effective, and knowledgeable manner.

JOB SPECIFICATIONS (KSA’S):

1. Proficient using Windows based applications and Microsoft office. Experience with SharePoint beneficial.
2. Exceptional written and verbal communication skills demonstrated by the ability to communicate effectively with people at all levels of the organization.
3. Unquestionable ethics and integrity, and ability to handle highly confidential information
4. Highly developed organizational, time management and documentation skills.  Must be able to write clear and concise reports and presentations appropriate to the audience.
5. Understanding of insurance concepts and the impact of policy provisions on the risk assumed is helpful.
6. Proven ability to make sound judgments achieved by possessing strong analytical skills.
7. Problem solving skills with demonstrated ability to take initiative.
8. Teamwork, collaborative style of working, process orientation and customer focus.
9. Resourceful and controlled assertive behaviour characteristics.
10. Ability to work independently and to carry out assignments to their completion, working on own initiative with stakeholder awareness and approvals.
11. Proven ability to handle multiple tasks and changing priorities.
12. Ability to conduct research, gather information and analyze a variety of data.
13. Proven ability to maintain a positive and professional attitude.
14. Self motivated, and ability to motivate others within department and company overall.

EDUCATION & EXPERIENCE:

Minimum University degree in related field or equivalent combination of education and experience.  Minimum of 2 - 4 years’ experience in a legal or compliance function.  Paralegal certification preferred. Experience in the financial services industry would be helpful but is not required.  Regulatory Compliance / Licensing experience is desirable.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

Work is performed in a normal office environment.  Much of the time is spent sitting in a comfortable position. Frequent opportunity to walk about. Infrequent need to move/lift light articles.

If you would like to apply please send your cover letter and resume to jobs@allianz-assistance.ca. Please be sure to include your salary expectation.  Please include job title in subject line of email.  We appreciate all applicants, however only those chosen for an interview will be contacted.

AN EQUAL OPPORTUNITY EMPLOYER