How can we help?

Are you an existing customer and have a question about your travel insurance policy? Or are you looking to buy travel insurance and need help to get started? Are you a company seeking a partnership, a medical facility treating one of our customers or do you simply want to give us feedback about your experience with us? Whatever your question or concern, submit it to us using the form below and we will do our best to get back to you very promptly.

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How to find us

Head Office (Canada):

Allianz Global Assistance Canada
4273 King St. E.
Kitchener, ON, N2P2E9
Canada

Toll Free Telephone: 1-800-461-1079
Local Telephone: 1-519-742-2800
Fax: 1-519-742-2581


Customer Inquiries
For general questions or to request a copy of our Accessible Customer Service Policy, please email us at:
Email: infocanada@allianz-assistance.ca


Media Inquiries
Dan Keon  
Director of Marketing and Communications 
Telephone: 1-800-461-1079 ext. 2286 
Email: dan.keon@allianz-assistance.ca


New Business/Partnership Inquiries
Email: newbusiness@allianz-assistance.ca

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