Accessibility

Statement of Commitment


Allianz Global Assistance is committed to achieving the highest level of accessibility through our products and services. Our goal is to continually provide customer service in a manner that respects the dignity and independence of persons with disabilities.  We strive to ensure that we provide equal opportunity in terms of our policies and practices in relation to the delivery of our goods and services to persons with disabilities.

Allianz Global Assistance is committed to becoming a barrier free environment and meeting the requirements of all existing legislation and its own policies and goals related to identifying, removing, and preventing barriers to people with disabilities that might interfere with their ability to make full use of the services provided by Allianz Global Assistance.

As an organization, we are committing to continuing to implement the goals and objectives as outlined in the IASR as the law requires.

For further information on our commitment to accessibility please see our accessibility policy. This policy is available in alternate formats, upon request.


Feedback Process


The ultimate goal of Allianz Global Assistance is to serve our customers with disabilities to the best of our abilities. Any comments regarding our services and our commitment are appreciated. There are multiple avenues in which you may provide your feedback:


Allianz Global Assistance Feedback Form



Please indicate the date of your visit: *
Please tell us which department you dealt with: *
How satisfied were you with the accessible customer service received from the department indicated above? *
Using the scale below, how accessible were our services? *
Please identify what Allianz Global Assistance could have done to improve our services in terms of accessibility? *
Please provide any additional comments you may have: *
Would you like a representative from Allianz Global Assistance to follow up with you regarding this feedback? *
If yes, please provide your contact information below:
First Name: * Last Name:*
Address: * City: *
Postal Code: * Phone Number: *
Email: *
Please provide us with your preferred contact method: *