Looking for customised cover?

Do you feel like you stand out in a crowd? That you’re different and that what works for others doesn’t necessarily work for you? That’s because you ARE different. You need someone who understands that your customers’ unique needs require careful listening first. That’s what we do. Then we design for you innovative, flexible coverage.

Building long-term partnerships is all about principles
For more than 50 years, we have been building successful partnerships with corporate clients based on four main principles: seamlessness, tailor-made, real-time solutions, transparency and long-term relations. We accompany you throughout your own development, designing with you solutions which meet all the needs of your customers throughout their life. This pro-active, one-stop shop approach in response to your particular needs and concerns is our idea of what a true partnership is all about. 

Our People - Our greatest asset at your service
Our multi-lingual, multi-dimensional staff is on hand to support you and your customers 24 hours a day, 7 days a week, anywhere in the world. With operations centres in 26 countries spanning 5 continents, our worldwide teams speak over 40 languages and are further reinforced by an international network of 180 correspondents and 400,000 services providers. This vast range of professionals includes assistance coordinators, doctors, nurses, legal experts, financial advisors, network controllers, automotive mechanics, home repair technicians, IT professionals, psychologists, airline companies, car rental agencies, locksmiths and specialists is unemployment support, home assistance and child care. They are all commited to the value of helping others, and they are committed to helping you, every time, all the time, anywhere.

Technological expertise for top quality performance
Through continual investment in new technologies, our operational teams dispose of a complete range of sophisticated, technological tools and state-of-the-art resources. Technologies including telematics, telemedicine, e-commerce and internet, location via GPS/GSM systems, cartography and electronic data transmission, enable us to accelerate the relay of data to service providers operating locally, thereby providing interactive, flexible, safe and quality services in any circumstance, in real time.

Business Travel Assistance for your employees

Mondial Assistance delivers comprehensive business travel assistance solutions for multi-national and national companies, providing adaptable coverage for your travelling workforce.

  Learn more about Business Travel Assistance

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