Access to archives


    Nicole Schickler of Mondial Assistance Receives Global Benefits Leadership Award


    November 1, 2011 - Kitchener, ON - Mondial Assistance is pleased to announce that Nicole Schickler, Vice President of Strategic Partnerships, recently received the Global Benefits Leadership Award at the Second Annual Global Benefits Conference in Chicago, Illinois.


    Mondial Assistance Announces Online Claims Filing


    Kitchener, ON - September 12, 2011 - Mondial Assistance Canada recently announced the launch of its innovative claims website,, which allows for fast and easy claims submission by customers through a secure online portal.


    Mondial Assistance and Hotwire Partner to Protect Canadian Travellers


    Kitchener, ON - July 21, 2011 – Mondial Assistance Canada announced today an exclusive partnership with®, a leading discount travel site, to provide Canadians with travel insurance products when booking air, hotel and car rental purchases on the website.


    Mondial Assistance Canada Receives Honorable Mention at Call Center Week Awards


    Kitchener, ON – June 29th, 2011 –  Mondial Assistance Canada, a leading travel insurance and assistance provider, received an Honorable Mention in the Best in Class Call Center (Under 200 Staff) category at the 12th annual Call Center Week Awards.


    Mondial Assistance Goes Green and Wins in National Commuter Challenge


    Kitchener, ON - June 28, 2011 - Taking part in its first Commuter Challenge, Mondial Assistance won top honours in its category for CO2 emissions reduced thanks to an outstanding effort by all participants to make greener commuting choices. In addition to its first place finish in the Waterloo region for the 101-500 Employee category, Mondial Assistance ranked 7th across all companies in the Waterloo region in the C02 emissions saved category. 


    Announcement Regarding Japan Tsunami


    March 15th, 2011 - Mondial Assistance expresses condolences to the people of Japan. All staff confirmed safe. Japanese Mondial Assistance business unit continues operations to support customers in need.


    Mondial Assistance Launches New Products Tailored for Cruise Vacations


    Kitchener, ON – February 24th, 2011 - In response to Canadians’ love for cruises, Mondial Assistance is offering two new travel insurance products with value-added enhancements that are specifically designed for cruise vacations.