Access to archives


    Allianz Global Assistance Appoints Steve Pankovitch as Director of Sales


    December 17, 2012 - Kitchener, ON - Allianz Global Assistance Canada, a Kitchener-based provider of specialty travel insurance and assistance services, is pleased to announce the appointment of Steve Pankovitch to the position of Director of Sales.


    Allianz Global Assistance Announces the Nomnation of Dr. Laurent Verner as Group Medical Director


    December 11, 2012 - Paris, France - Dr. Laurent Verner, specialised in emergency medicine, has been named Medical Director of the Allianz Global Assistance Group after having held the position of Medical Director of Mondial Assistance France for four years. In his new position he is responsible for implementing the Group’s medical strategy and will report to Ulrich Delius, Director of Operations at Allianz Global Assistance.


    Allianz Global Assistance Continues Winning Streak at Call Center Week Awards


    June 12, 2012 - Kitchener, ON - Allianz Global Assistance Canada, a leading travel insurance and assistance provider, received the “Best Contact Center Learning, Development & Recognition Program” award at the Call Center Week Awards held last week in Las Vegas, Nevada. Hosted by the International Quality and Productivity Center (IQPC), the Call Center Weeks Awards honor the most innovative call center solutions and individuals in the past year.


    Allianz Global Assistance Canada named 2012 Call Centre of the Year


    May 22, 2012 - Kitchener, ON - Allianz Global Assistance Canada, a leading travel insurance and assistance provider, received top honours at the Global Call Centre of the Year Awards earlier this month in Seattle, WA. Allianz Global Assistance Canada earned both the Gold Award for the 2012 Global Call Centre of the Year in the small-to medium call centre category (75 seats or less), and the Silver Award in the Quality category. 


    Allianz Global Assistance Recognized for Online Claims Tool


    March 23, 2012 - Kitchener, ON - Allianz Global Assistance was recently honoured as a finalist in’s Technology Award Ceremony held in Toronto on Monday, March 5th, 2012. The finalist selection was in recognition of the company’s Online Claim Submission tool.


    Erik Heusel named Worldwide Director of Market Management


    Allianz Global Assistance announces the nomination of Erik Heusel to the position of Worldwide Director of Market Management.


    Mondial Assistance Celebrates a “Blue” Beginning as Allianz Global Assistance


    February 7, 2012 - Kitchener, ON - Mondial Assistance, a leading provider of emergency travel assistance and insurance services, recently celebrated a "blue" beginning with a special event on February 1st, held in honour of its rebranding to Allianz Global Assistance.


    Mondial Assistance Canada becomes Allianz Global Assistance


    February 1, 2012 - Kitchener, ON - Leading assistance and specialty insurance provider, Mondial Assistance Canada, will formally become Allianz Global Assistance on February 1st, 2012, as part of a global brand transition expected to be completed in late 2012.