Canada: Navigating
the unexpected safely

You have arranged everything you need, including travel protection, to help make your trip to Canada all you hope it will be. If you need to go to the hospital or doctor unexpectedly during your visit, it is important to be prepared.

Canada has one of the most accessible and diverse healthcare systems in the world, but if you do not have Canadian government healthcare coverage, getting emergency medical treatment can be expensive. 

Our goal is to provide you with the highest quality assistance and support throughout your travel journey. This includes providing you with important information and advice that is specific to Canada – even before your trip begins. 

Be sure to review the information below and list of recommended medical facilities ahead of time to help you get through an unexpected medical emergency confidently while you are in Canada.

Seeking Medical Treatment

If you require treatment while in Canada due to a medical emergency, please call Allianz Global Assistance prior to seeking treatment whenever possible. In a life-threatening medical emergency, get to a hospital and have a family member or friend call on your behalf once you’re at the facility.

  • Contact Allianz Global Assistance at the phone number found on your wallet card so that we can open a case and assign/provide you with a case number, assist you in finding the nearest appropriate facility, and notify the facility of your arrival on your behalf.
  • Ensure you have your case number with you when visiting the medical facility. It is good to have in case you need to call us when you get there.
  • Depending on your symptoms, our team of professionals may also refer you to a virtual medical consultation with a physician so you don’t have to leave the comfort of your Canadian residence or other accommodations.

Note:

  • Clinics provide fast access to care without the long waits associated with emergency room visits at hospitals.
  • A walk-in clinic or urgent care clinic is ideal for minor medical emergencies such as infection and rashes, upset stomachs, cuts, bruises, strains, sprains, minor burns, and simple fractures (casting and splinting).
When You Arrive at the Medical Facility
  • Let the hospital or clinic you are referred to know that you have a policy with Allianz Global Assistance. We will reach out to the hospital to try to have them bill us directly, rather than you. Please note that a deposit may be taken if you are not a resident of Canada.
  • Please remember that payment of the claim is conditional upon the terms and exclusions of the policy. All necessary documentation, including medical records, will be reviewed and assessed in order to determine eligibility under the policy.
  • Ask the facility to call Allianz Global Assistance if they have any questions about your coverage. They can reach us 24 hours a day, 7 days a week using the same number on your wallet card.
  • If the facility wants to do any investigative or invasive procedures or tests, please call us back so we can ensure that the treatment you are receiving is eligible under your policy – and appropriate for your situation.
Recommended Medical Facilities for Care
Select the province/territory you are visiting from the list below to view information on recommended medical facilities in the region.
Medical facilities in Alberta

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City Medical Facilities
Calgary

Country Hills Medicentres
5149 Country Hills Boulevard #220
Calgary, AB T3A 5K8

Tel: 403-241-8848

Calgary

Foothills Medicentres
202-3716 61 Avenue SE
Calgary, AB T2X 1Z4

Tel: 403-236-8400

Calgary

Heritage Hill Medicentres Family Health Care Clinic
8180 Macleod Trail SE #110
Calgary, AB T2H 2B8

Tel: 403-259-3256

Calgary

Horizon Square Medicentres
3508 32 Avenue NE #401
Calgary, AB T1Y 6J2

Tel: 403-291-5588

Calgary

Mount Royal Medicentres
1032 17 Avenue SW #3
Calgary, AB T2T 0A5

Tel: 403-229-1771

Calgary

Panorama Hills Medicentres Family Health Care Clinic
1110 Panatella Boulevard #510
Calgary, AB T3K 0S6

Tel: 403-274-9712

Calgary

South Trail Medicentres Family Health Care Clinic
4307 130 Avenue SE #82
Calgary, AB T2Z 3V8

Tel: 403-257-9075

Calgary

Braeside on 24 Medical Clinic
11466 Braeside Drive SW
Calgary, AB T2W 4X8

Tel: 587-296-3363

Calgary

Primacy - Medical Express McKenzie Towne
100-4700 130 Ave SE
Calgary, AB T2Z 4E7

Tel: 403-726-8955

Calgary

Primacy - South MacLeod Family Medicine
100 - 15915 MacLeod Trail SE
Calgary, AB T2Y 3R9

Tel: 403-457-2457

Edmonton

Belle Rive Medicentres
16703 82 Street #102
Edmonton, AB T5Z 0H5

Tel: 780-457-7142

Edmonton

Capilano Medicentres Family Health Care Clinic
10143 50 Street NW
Edmonton, AB T6A 2C1

Tel: 780-468-2911

Edmonton

Dickinsfield Medicentres
9228 144 Avenue NW #9
Edmonton, AB T5E 6A3

Tel: 780-784-4878

Edmonton

Castledowns Medicentres Family Health Care Clinic
15277 Castledowns Road #120
Edmonton, AB T5X 3N5

Tel: 780-457-5511

Edmonton

Downtown Medicentres Family Health Care Clinic
11807 Jasper Avenue
Edmonton, AB T5K 0N8

Tel: 780-488-1222

Edmonton

Ellerslie Medicentres Family Health Care Clinic
9404 Ellerslie Road #102
Edmonton, AB T6X 0K6

Tel: 780-466-8064

Edmonton

Heritage Village Medicentres Family Health Care Clinic
2041 111 Street
Edmonton, AB T6J 4V9

Tel: 780-438-2306

Edmonton

Hermitage Medicentres Family Health Care Clinic
12747 50 Street NW
Edmonton, AB T5A 4L8

Tel: 780-473-2102

Edmonton

Kingsway Medicentres Family Health Care Clinic
10507 Kingsway NW
Edmonton, AB T5H 4K1

Tel: 780-784-5078

Edmonton

McKenney Medicentres Family Health Care Clinic
210-10 McKenney Avenue
Edmonton, AB T8N 5S8

Tel: 780-458-7375

Edmonton

Millwoods Medicentres Family Health Care Clinic
6426 28 Avenue NW
Edmonton, AB T6L 6N3

Tel: 780-462-3491

Edmonton

Pleasantview Medicentres Family Health Care Clinic
11076 51 Avenue NW
Edmonton, AB T6H 0L4

Tel: 780-436-8071

Edmonton

Riverbend Medicentres Family Health Care Clinic
600 Riverbend Square
Edmonton, AB T6R 2E3

Tel: 780-434-7234

Edmonton

Sherwood Park Medicentres Family Health Care Clinic
101 Bremner Drive
Edmonton, AB T8H 0M5

Tel: 780-467-4717

Edmonton

Westgate Medicentres Family Health Care Clinic
9540 163 Street NW #101
Edmonton, AB T5P 3M7

Tel: 780-489-4976

Edmonton

Westgrove Medicentres Family Health Care Clinic
10232 142 Street NW
Edmonton, AB T5N 2N8

Tel: 780-452-0281

Grande Prairie

Grande Banks Medical Clinic
105-10302 67 Avenue
Grande Prairie, AB T8W 0L6

Tel: 587-771-1515

Lethbridge

Haig South Family Health Care Clinic
601 – 6th Avenue South
Lethbridge, AB T1J 0Z2

Tel: 403-328-6641

Lethbridge

Haig West Family Health Care Clinic
12 Aquitania Boulevard West
Lethbridge, AB T1J 5L4

Tel: 403-329-4361

Medical facilities in British Columbia

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City Medical Facilities
Abbotsford

Viva Care Medical Clinic-Inside Walmart
3122 Mt. Lehman Road
Abbotsford, BC V2T 0C5

Tel: 604-381-4102

Burnaby

Highgate Medical Clinic
Suite 103-7188 Kingsway
Burnaby, BC V5E 1G3

Tel: 604-777-9101

Burnaby

Viva Care Medical Clinic-Inside Walmart
300 – 9855 Austin Avenue
Burnaby, BC V3J 1N5

Tel: 604-422-8482

Chilliwack

Viva Care Medical Clinic-Inside Walmart
8249 Eagle Landing Parkway
Chilliwack, BC V2R 0P9

Tel: 604-792-8482

Delta

Viva Care Medical Clinic
120 - 6345 120th Street
Delta, BC V4E 2A9

Tel: 604-599-9401

Guildford

Viva Care Medical Clinic-Inside Walmart
1000 10355 152 Street
Guildford, BC V3R 1N3

Tel: 604-583-8482

Kelowna

Orchard Medical Centre and Walk-In Clinic
1990 Cooper Road
Kelowna, BC V1Y 8K5

Tel: 250-861-3235

Port Coquitlam

Viva Care Medical Clinic Inside Walmart
2150 Hawkins Street
Port Coquitlam, BC V3B 0G6

Tel: 778-216-1822

New Westminster

Care Point Medical and Wellness
555 6th Street, Suite #140
New Westminster, BC V3L 5H1

Tel: 604-523-1166

Squamish

Sea to Sky Medical
40147 Glenalder Place
Squamish, BC V8B 0G2

Tel: 604-898-5555

Squamish

Squamish Medical Clinic
37979 Cleveland Avenue
Squamish, BC V8B 0G2

Tel: 604-892-3535

Surrey

CityMed Clinic
#108 - 14818 60 Avenue
Surrey, BC V3S 0B5

Tel: 604-503-9966

Surrey-Central

Viva Care (Central City) Medical Clinic-Inside Walmart
2151 – 10153 King George Boulevard
Surrey, BC V3T 2W3

Tel: 778-372-4474

North Vancouver

Lonsdale & 19th Medical Clinic
108 - 1940 Lonsdale Avenue
North Vancouver, BC V7M 2K2

Tel: 604-987-3347

Vancouver

Keefer Medical Clinic
118 Keefer Street
Vancouver, BC V6A 1X4

Tel: 604-674-7403

Vancouver

Loyal Medical Clinic
#112 - 1055 West Georgia, POV 11008 STN Royal Centre
Vancouver, BC V6E 3P1

Tel: 604-428-8313

Vancouver

Care Point Medical and Wellness
1123 Davie Street
Vancouver, BC V6E 1N2

Tel: 604-915-9517

Vancouver

Choice Medical Clinic
817 Hastings Street West
Vancouver, BC V6C 3N9

Tel: 604-969-8900

Vancouver

Care Point Medical and Wellness
1623 Commercial Drive
Vancouver, BC V5L 3Y3

Tel: 604-254-5554

Vancouver

Care Point Medical and Wellness
5138 Joyce Street
Vancouver, BC V5R 4H1

Tel: 604-436-0800

Victoria

Saanich Plaza Medical Clinic
3544 Blanshard Street
Victoria, BC V8X 1W3

Tel: 250-475-1101

Victoria

Jack Nathan Health - Hillside Mall
1644 Hillside Ave., inside mall - 2nd floor of Wallmart beside Pharmacy
Victoria, BC V8T 2C5

Tel: 250-592-4212

Medical facilities in Manitoba

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City Medical Facilities
Stonewall

Interlake Medicentres
330 3 Avenue #2
Stonewall, MB R0C 2Z0

Tel: 204-467-5717

Winnipeg

Parkview Medicentres
2110 Main Street
Winnipeg, MB R2V 2C2

Tel: 204-334-9526

Winnipeg

Dakota Medical Walk-In Clinic
17-845 Dakota Street
Winnipeg, MB R2M 5M3

Tel: 204-254-2087

Winnipeg

Eaton Place Medical Clinic
333 St. Mary Ave
Winnipeg, MB R3C 4A5

Tel: 204-942-0933

Winnipeg

Sunshine Medical Clinic
1000 Taylor Avenue
Winnipeg, MB R3M 1T6

Tel: 204-285-3994

Winnipeg

Primacy - Gateway Primay Medical Clinic
1035 Gateway Road
Winnipeg, MB R2K 4C1

Tel: 204-667-5227

Winnipeg

Primacy - Bison Family Medical Clinic
1 - 80 Bison Drive
Winnipeg, MB R3T 4Z7

Tel: 204-275-1500

Winnipeg

Pure Lifestyle
1129 Empress Street
Winnipeg, MB R3E 3H1

Tel: 204-338-7873

Medical facilities in Newfoundland and Labrador

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City Medical Facilities
St. John's

Eastern Health
35 Major's Path Suite 103
St. John's, NL A1A 4Z9

Tel: 709-752-3687

Medical facilities in Nova Scotia

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City Medical Facilities
Dartmouth

Dartmouth Family Focus Medical Clinic
240 Baker Drive, 2nd Floor
Dartmouth, NS B2W 6L4

Tel: 902-420-6060

Dartmouth

Tacoma Family Medicine
101 – 58 Tacoma Drive
Dartmouth, NS B2W 3E6

Tel: 902-466-1531

Halifax

Family Focus
3601 Joseph Howe Drive
Halifax, NS B3L 4H8

Tel: 902-420-6060

Halifax

Clayton Park Medical Clinic
278 Lacewood Drive
Halifax, NS B3M 3P6

Tel: 902-445-9600

Medical facilities in Ontario

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City Medical Facilities
Aurora

TrustyMed Medical Clinic
555 William Graham Drive Unit 29
Aurora, ON L4G 7C4

Tel: 905-505-6555

Belleville

Great Lakes Walk In Clinic
690 Sidney Street
Belleville, ON K8P 4A8

Tel: 613-689-9314

Brampton

Appletree Medical Group
545 Steels Avenue West
Brampton, ON L6Y 4E7

Tel: 647-722-2370

Brampton

MedCare Clinic
20 Rivermount Road, Unit B8 & B9
Brampton, ON L6Y 6G7

Tel: 905-454-1222

Cambridge

Sentry Medical
115 Christopher Drive, Unit 120
Cambridge, ON N1R 4S1

Tel: 519-622-1210

Campbellford

Trent Hills Medical Clinic
119 Isabella Street
Campbellford, ON K0L 1L0

Tel: 705-653-0404

East Gwillimbury

York Medical Medicentres
Unit 2, 181 Green Lane East
East Gwillimbury, ON L9N 0C9

Tel: 905-868-9243

East Gwillimbury

Primacy - Trinity Medical & Travel Clinic
18120 Yonge Street
East Gwillimbury, ON L9N 0J3

Tel: 905-895-0008

Etobicoke

Appletree Medical Group
900 Albion Road
Etobicoke, ON M9V 1A5

Tel: 647-722-2370

Etobicoke

Alderwood Medical
874 Brown's Line
Etobicoke, ON M8W 3W2

Tel: 416-503-2541

Etobicoke

Horner Medical Clinic
440 Brown's Line
Etobicoke, ON M8W 3T9

Tel: 416-259-0300

Etobicoke

Long Branch Walk-In Clinic
3346 Lake Shore Boulevard West
Etobicoke, ON M8W 1M9

Tel: 647-352-5533

Hamilton

Sentry Medical - Hamilton Family and Internal Medicine
769 King Street West
Hamilton, ON L8S 1J9

Tel: 289-719-0877

Kingston

CDK Family Medicine
175 Princess Street
Kingston, ON K7L 1A9

Tel: 613-766-0318

Kitchener

KW Healthy Living Walk-In Clinic
1360 Weber Street East
Kitchener, ON N2A 1C4

Tel: 519-340-3043

Lindsay

Sentry Medical - Lindsay Family Practice and Cardiac Care
86 Angeline Street South Unit 203
Lindsay, ON K9V 6C5

Tel: 705-328-2019

London

Medicentres All Ages Walk-In Clinic
Rexall PharmaPlus, 1375 Beaverbrook Avenue
London, ON N6H 0J1

Tel: 519-471-6686

London

Sheerhealth Family and Walk-In Medical
1476 Alderbrook Road
London, ON N6G 0P5

Tel: 519-474-7300

Mississauga

Appletree Medical Group
4062 Confederation Parkway
Mississauga, ON L5B 0G4

Tel: 437-917-9283

Mississauga

Appletree Medical Group
170 The Queensway
Mississauga, ON L5B 3A8

Tel: 647-722-2370

Newmarket

York Medical Medicentres
Unit 101, 17730 Leslie Street
Newmarket, ON L3Y 3E4

Tel: 905-853-0404

Ottawa

Appletree Medical Group
356A Woodroffe Avenue
Ottawa, ON K2A 3V6

Tel: 613-482-0118

Ottawa

Appletree Medical Group
240 Spark Street, #C153
Ottawa, ON K1A 0X8

Tel: 613-482-0118

Ottawa

Appletree Medical Group
2573 Baseline Road
Ottawa, ON K2H 7B3

Tel: 613-482-0118

Ottawa

Appletree Medical Group
225 Preston Street
Ottawa, ON K1R 7R1

Tel: 647-722-2370

Ottawa

Appletree Medical Group
2150 Robertson Street, Unit 4
Ottawa, ON K2H 9S1

Tel: 613-482-0118

Ottawa

Appletree Medical Group
1595 Merivale Road, Unit A1-2
Ottawa, ON K2G 3J4

Tel: 613-482-0118

Richmond Hill

York Medical Medicentres
10660 Yonge Street
Richmond Hill, ON L4C 3C9

Tel: 905-770-9096

Sarnia

Wiltshire Pharmacy and Walk-In Clinic
940 Murphy Road
Sarnia, ON N7S 5C4

Tel: 519-491-1922

Scarborough

Appletree Medical Group
2025 Midland Avenue
Scarborough, ON M1P 3E2

Tel: 647-722-2370

Scarborough

Sentry Medical - Malvern Family Practice
1371 Neilson Road - Suite 217
Scarborough, ON M1B 4Z8

Tel: 416-281-1311

St. Catherines

Sentry Medical
80 King Street Unit 2
St. Catherines, ON L2R 7G1

Tel: 705-328-2019

Thornhill

Summeridge Medical Clinic 
8707 Dufferin Street
Thornhill, ON L4J 0A2

Tel: 905-889-3588

Thunder Bay

Sentry Medical
505 Edward Street North
Thunder Bay, ON P7C 4P9

Tel: 519-622-1210

Toronto - East

Appletree Medical Group
1450 O'Connor Drive
Toronto, ON M4B 1Z1

Tel: 647-722-2370

Toronto - Central Downtown

Appletree Medical Group
275 Dundas Street West
Toronto, ON M5T 2W5

Tel: 647-722-2370

Toronto Downtown

Appletree Medical Group
123 Edward Street
Toronto, ON M5G 1E2

Tel: 647-722-2370

Toronto - North/West

Medcorp Clinics - North York Medical
1575 Jane Street, Unit 7
Toronto, ON M9N 2R3

Tel: 416-243-2273

Toronto - North/West

Appletree Medical Group
York University, 4700 Keele St.
Toronto, ON M3J 1P3

Tel: 647-722-2370

Toronto - Downtown Central W.

Appletree Medical Group
4G Spadina Avenue
Toronto, ON M5V 3Z9

Tel: 647-722-2370

Toronto - Downtown Central

Appletree Medical Group
8 York Street
Toronto, ON M5J 2Y2

Tel: 416-366-2273

Toronto - Downtown Central

Cloud Care Clinics - Medical Services
55 Dundas Street East
Toronto, ON M5B 1C6

Tel: 416-361-6000

Toronto - Midtown

Eglinton Station Medical Centre
1 Eglinton Avenue East
Toronto, ON M4P 3A1

Tel: 416-485-0555

Trenton

Great Lakes Walk In Clinic Trenton
290 Dundas Street West
Trenton, ON K8V 3S1

Tel: 613-907-3206

Woodbridge

Summit Health
8633 Weston Road, Unit 6C
Woodbridge, ON L4L 9R6

Tel: 905-264-9859

Woodbridge

Sentry Medical
140 Woodbridge Avenue
Woodbridge, ON L4L 4K9

Tel: 905-850-0753

Medical facilities in Prince Edward Island

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City Medical Facilities
Charlottetown

Downtown Walk-In Clinic
220 Water Street
Charlottetown, PE C1A 9M5

Tel: 902-367-4444

Medical facilities in Quebec

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City Medical Facilities
Montreal

Clinique CuraMed (NDG)
5515 Rue Saint-Jacques Suite 100
Montreal, QC H4A 2E3

Tel: 514-483 9911

Westmount

Clinique CuraMed (Westmount)
4150 Rue Sainte Catherine Suite 360
Westmount, QC H3Z 2Y5

Tel: 514-612-2430

Westmount

Urgent MD
Westmount Square C-452
Westmount, QC H3Z 2P9

Tel: 514-329-1999

Medical facilities in Saskatchewan

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City Medical Facilities 
Estevan

Estevan Medical Clinic
2-137 King Street
Estevan, SK S4A 2T5

Tel: 306-634-6444

Travel insurance is subject to eligibility, limitations and exclusions. Travel insurance does not cover everything. For full details and definitions, please refer to the policy or certificate of insurance.

Allianz Global Assistance is the registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd.

Allianz does not promote, prefer or otherwise recommend the listed hospitals over other hospitals in the region you travel such as to create an unfair market competition or otherwise create an impression of a restraint of trade by suggestion these hospitals to you. Allianz’s aim is to provide you with the information you may consider, in your sole discretion, to choose from a list of hospitals with a high standard of care, professionals and facilities. The decision would be yours regarding the hospital facility you solely choose to visit for your medical care.