Canada: Navigating
the unexpected safely
Connecting you to the care you deserve
You have arranged everything you need, including travel protection, to help make your trip to Canada all you hope it will be. If you need to go to the hospital or doctor unexpectedly during your visit, it is important to be prepared.
Canada has one of the most accessible and diverse healthcare systems in the world, but if you do not have Canadian government healthcare coverage, getting emergency medical treatment can be expensive.
Our goal is to provide you with the highest quality assistance and support throughout your travel journey. This includes providing you with important information and advice that is specific to Canada – even before your trip begins.
Be sure to review the information below and list of recommended medical facilities ahead of time to help you get through an unexpected medical emergency confidently while you are in Canada.
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Seeking Medical Treatment
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When You Arrive at the Medical Facility
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Recommended Medical Facilities for Care
If you require treatment while in Canada due to a medical emergency, please call Allianz Global Assistance prior to seeking treatment whenever possible. In a life-threatening medical emergency, get to a hospital and have a family member or friend call on your behalf once you’re at the facility.
- Contact Allianz Global Assistance at the phone number found on your wallet card so that we can open a case and assign/provide you with a case number, assist you in finding the nearest appropriate facility, and notify the facility of your arrival on your behalf.
- Ensure you have your case number with you when visiting the medical facility. It is good to have in case you need to call us when you get there.
- Depending on your symptoms, our team of professionals may also refer you to a virtual medical consultation with a physician so you don’t have to leave the comfort of your Canadian residence or other accommodations.
Note:
- Clinics provide fast access to care without the long waits associated with emergency room visits at hospitals.
- A walk-in clinic or urgent care clinic is ideal for minor medical emergencies such as infection and rashes, upset stomachs, cuts, bruises, strains, sprains, minor burns, and simple fractures (casting and splinting).
- Let the hospital or clinic you are referred to know that you have a policy with Allianz Global Assistance. We will reach out to the hospital to try to have them bill us directly, rather than you. Please note that a deposit may be taken if you are not a resident of Canada.
- Please remember that payment of the claim is conditional upon the terms and exclusions of the policy. All necessary documentation, including medical records, will be reviewed and assessed in order to determine eligibility under the policy.
- Ask the facility to call Allianz Global Assistance if they have any questions about your coverage. They can reach us 24 hours a day, 7 days a week using the same number on your wallet card.
- If the facility wants to do any investigative or invasive procedures or tests, please call us back so we can ensure that the treatment you are receiving is eligible under your policy – and appropriate for your situation.
- Medical facilities in Alberta
- Medical facilities in British Columbia
- Medical facilities in Manitoba
- Medical facilities in Newfoundland and Labrador
- Medical facilities in Nova Scotia
- Medical facilities in Ontario
- Medical facilities in Prince Edward Island
- Medical facilities in Quebec
- Medical facilities in Saskatchewan
Swipe to view more
| City | Medical Facilities |
| Calgary |
Country Hills Medicentres
Tel: 403-241-8848 |
| Calgary |
Foothills Medicentres
Tel: 403-236-8400 |
| Calgary |
Heritage Hill Medicentres Family Health Care Clinic
Tel: 403-259-3256 |
| Calgary |
Horizon Square Medicentres
Tel: 403-291-5588 |
| Calgary |
Mount Royal Medicentres
Tel: 403-229-1771 |
| Calgary |
Panorama Hills Medicentres Family Health Care Clinic
Tel: 403-274-9712 |
| Calgary |
South Trail Medicentres Family Health Care Clinic
Tel: 403-257-9075 |
| Calgary |
Braeside on 24 Medical Clinic
Tel: 587-296-3363 |
| Calgary |
Primacy - Medical Express McKenzie Towne
Tel: 403-726-8955 |
| Calgary |
Primacy - South MacLeod Family Medicine
Tel: 403-457-2457 |
| Edmonton |
Belle Rive Medicentres
Tel: 780-457-7142 |
| Edmonton |
Capilano Medicentres Family Health Care Clinic
Tel: 780-468-2911 |
| Edmonton |
Dickinsfield Medicentres
Tel: 780-784-4878 |
| Edmonton |
Castledowns Medicentres Family Health Care Clinic
Tel: 780-457-5511 |
| Edmonton |
Downtown Medicentres Family Health Care Clinic
Tel: 780-488-1222 |
| Edmonton |
Ellerslie Medicentres Family Health Care Clinic
Tel: 780-466-8064 |
| Edmonton |
Heritage Village Medicentres Family Health Care Clinic
Tel: 780-438-2306 |
| Edmonton |
Hermitage Medicentres Family Health Care Clinic
Tel: 780-473-2102 |
| Edmonton |
Kingsway Medicentres Family Health Care Clinic
Tel: 780-784-5078 |
| Edmonton |
McKenney Medicentres Family Health Care Clinic
Tel: 780-458-7375 |
| Edmonton |
Millwoods Medicentres Family Health Care Clinic
Tel: 780-462-3491 |
| Edmonton |
Pleasantview Medicentres Family Health Care Clinic
Tel: 780-436-8071 |
| Edmonton |
Riverbend Medicentres Family Health Care Clinic
Tel: 780-434-7234 |
| Edmonton |
Sherwood Park Medicentres Family Health Care Clinic
Tel: 780-467-4717 |
| Edmonton |
Westgate Medicentres Family Health Care Clinic
Tel: 780-489-4976 |
| Edmonton |
Westgrove Medicentres Family Health Care Clinic
Tel: 780-452-0281 |
| Grande Prairie |
Grande Banks Medical Clinic
Tel: 587-771-1515 |
| Lethbridge |
Haig South Family Health Care Clinic
Tel: 403-328-6641 |
| Lethbridge |
Haig West Family Health Care Clinic
Tel: 403-329-4361 |
Swipe to view more
| City | Medical Facilities |
| Abbotsford |
Viva Care Medical Clinic-Inside Walmart
Tel: 604-381-4102 |
| Burnaby |
Highgate Medical Clinic
Tel: 604-777-9101 |
| Burnaby |
Viva Care Medical Clinic-Inside Walmart
Tel: 604-422-8482 |
| Chilliwack |
Viva Care Medical Clinic-Inside Walmart
Tel: 604-792-8482 |
| Delta |
Viva Care Medical Clinic
Tel: 604-599-9401 |
| Guildford |
Viva Care Medical Clinic-Inside Walmart
Tel: 604-583-8482 |
| Kelowna |
Orchard Medical Centre and Walk-In Clinic
Tel: 250-861-3235 |
| Port Coquitlam |
Viva Care Medical Clinic Inside Walmart
Tel: 778-216-1822 |
| New Westminster |
Care Point Medical and Wellness
Tel: 604-523-1166 |
| Squamish |
Sea to Sky Medical
Tel: 604-898-5555 |
| Squamish |
Squamish Medical Clinic
Tel: 604-892-3535 |
| Surrey |
CityMed Clinic
Tel: 604-503-9966 |
| Surrey-Central |
Viva Care (Central City) Medical Clinic-Inside Walmart
Tel: 778-372-4474 |
| North Vancouver |
Lonsdale & 19th Medical Clinic
Tel: 604-987-3347 |
| Vancouver |
Keefer Medical Clinic
Tel: 604-674-7403 |
| Vancouver |
Loyal Medical Clinic
Tel: 604-428-8313 |
| Vancouver |
Care Point Medical and Wellness
Tel: 604-915-9517 |
| Vancouver |
Choice Medical Clinic
Tel: 604-969-8900 |
| Vancouver |
Care Point Medical and Wellness
Tel: 604-254-5554 |
| Vancouver |
Care Point Medical and Wellness
Tel: 604-436-0800 |
| Victoria |
Saanich Plaza Medical Clinic
Tel: 250-475-1101 |
| Victoria |
Jack Nathan Health - Hillside Mall
Tel: 250-592-4212 |
Swipe to view more
| City | Medical Facilities |
| Stonewall |
Interlake Medicentres
Tel: 204-467-5717 |
| Winnipeg |
Parkview Medicentres
Tel: 204-334-9526 |
| Winnipeg |
Dakota Medical Walk-In Clinic
Tel: 204-254-2087 |
| Winnipeg |
Eaton Place Medical Clinic
Tel: 204-942-0933 |
| Winnipeg |
Sunshine Medical Clinic
Tel: 204-285-3994 |
| Winnipeg |
Primacy - Gateway Primay Medical Clinic
Tel: 204-667-5227 |
| Winnipeg |
Primacy - Bison Family Medical Clinic
Tel: 204-275-1500 |
| Winnipeg |
Pure Lifestyle
Tel: 204-338-7873 |
Swipe to view more
| City | Medical Facilities |
| St. John's |
Eastern Health
Tel: 709-752-3687 |
Swipe to view more
| City | Medical Facilities |
| Dartmouth |
Dartmouth Family Focus Medical Clinic
Tel: 902-420-6060 |
| Dartmouth |
Tacoma Family Medicine
Tel: 902-466-1531 |
| Halifax |
Family Focus
Tel: 902-420-6060 |
| Halifax |
Clayton Park Medical Clinic
Tel: 902-445-9600 |
Swipe to view more
| City | Medical Facilities |
| Aurora |
TrustyMed Medical Clinic
Tel: 905-505-6555 |
| Belleville |
Great Lakes Walk In Clinic
Tel: 613-689-9314 |
| Brampton |
Appletree Medical Group
Tel: 647-722-2370 |
| Brampton |
MedCare Clinic
Tel: 905-454-1222 |
| Cambridge |
Sentry Medical
Tel: 519-622-1210 |
| Campbellford |
Trent Hills Medical Clinic
Tel: 705-653-0404 |
| East Gwillimbury |
York Medical Medicentres
Tel: 905-868-9243 |
| East Gwillimbury |
Primacy - Trinity Medical & Travel Clinic
Tel: 905-895-0008 |
| Etobicoke |
Appletree Medical Group
Tel: 647-722-2370 |
| Etobicoke |
Alderwood Medical
Tel: 416-503-2541 |
| Etobicoke |
Horner Medical Clinic
Tel: 416-259-0300 |
| Etobicoke |
Long Branch Walk-In Clinic
Tel: 647-352-5533 |
| Hamilton |
Sentry Medical - Hamilton Family and Internal Medicine
Tel: 289-719-0877 |
| Kingston |
CDK Family Medicine
Tel: 613-766-0318 |
| Kitchener |
KW Healthy Living Walk-In Clinic
Tel: 519-340-3043 |
| Lindsay |
Sentry Medical - Lindsay Family Practice and Cardiac Care
Tel: 705-328-2019 |
| London |
Medicentres All Ages Walk-In Clinic
Tel: 519-471-6686 |
| London |
Sheerhealth Family and Walk-In Medical
Tel: 519-474-7300 |
| Mississauga |
Appletree Medical Group
Tel: 437-917-9283 |
| Mississauga |
Appletree Medical Group
Tel: 647-722-2370 |
| Newmarket |
York Medical Medicentres
Tel: 905-853-0404 |
| Ottawa |
Appletree Medical Group
Tel: 613-482-0118 |
| Ottawa |
Appletree Medical Group
Tel: 613-482-0118 |
| Ottawa |
Appletree Medical Group
Tel: 613-482-0118 |
| Ottawa |
Appletree Medical Group
Tel: 647-722-2370 |
| Ottawa |
Appletree Medical Group
Tel: 613-482-0118 |
| Ottawa |
Appletree Medical Group
Tel: 613-482-0118 |
| Richmond Hill |
York Medical Medicentres
Tel: 905-770-9096 |
| Sarnia |
Wiltshire Pharmacy and Walk-In Clinic
Tel: 519-491-1922 |
| Scarborough |
Appletree Medical Group
Tel: 647-722-2370 |
| Scarborough |
Sentry Medical - Malvern Family Practice
Tel: 416-281-1311 |
| St. Catherines |
Sentry Medical
Tel: 705-328-2019 |
| Thornhill |
Summeridge Medical Clinic
Tel: 905-889-3588 |
| Thunder Bay |
Sentry Medical
Tel: 519-622-1210 |
| Toronto - East |
Appletree Medical Group
Tel: 647-722-2370 |
| Toronto - Central Downtown |
Appletree Medical Group
Tel: 647-722-2370 |
| Toronto Downtown |
Appletree Medical Group
Tel: 647-722-2370 |
| Toronto - North/West |
Medcorp Clinics - North York Medical
Tel: 416-243-2273 |
| Toronto - North/West |
Appletree Medical Group
Tel: 647-722-2370 |
| Toronto - Downtown Central W. |
Appletree Medical Group
Tel: 647-722-2370 |
| Toronto - Downtown Central |
Appletree Medical Group
Tel: 416-366-2273 |
| Toronto - Downtown Central |
Cloud Care Clinics - Medical Services
Tel: 416-361-6000 |
| Toronto - Midtown |
Eglinton Station Medical Centre
Tel: 416-485-0555 |
| Trenton |
Great Lakes Walk In Clinic Trenton
Tel: 613-907-3206 |
| Woodbridge |
Summit Health
Tel: 905-264-9859 |
| Woodbridge |
Sentry Medical
Tel: 905-850-0753 |
Swipe to view more
| City | Medical Facilities |
| Charlottetown |
Downtown Walk-In Clinic
Tel: 902-367-4444 |
Swipe to view more
| City | Medical Facilities |
| Montreal |
Clinique CuraMed (NDG)
Tel: 514-483 9911 |
| Westmount |
Clinique CuraMed (Westmount)
Tel: 514-612-2430 |
| Westmount |
Urgent MD
Tel: 514-329-1999 |
Swipe to view more
| City | Medical Facilities |
| Estevan |
Estevan Medical Clinic
Tel: 306-634-6444 |
Travel insurance is subject to eligibility, limitations and exclusions. Travel insurance does not cover everything. For full details and definitions, please refer to the policy or certificate of insurance.
Allianz Global Assistance is the registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd.
Allianz does not promote, prefer or otherwise recommend the listed hospitals over other hospitals in the region you travel such as to create an unfair market competition or otherwise create an impression of a restraint of trade by suggestion these hospitals to you. Allianz’s aim is to provide you with the information you may consider, in your sole discretion, to choose from a list of hospitals with a high standard of care, professionals and facilities. The decision would be yours regarding the hospital facility you solely choose to visit for your medical care.