Travel has changed, and we’re changing with it

To our valued customers,

Due to the WestJet strike, your travel plans may have been affected. We kindly ask you to contact WestJet directly for the most up-to-date information and inquiries regarding refunds and credits. We also encourage you to review the Canadian Transportation Agency’s Air Passenger Protection Regulations before contacting Allianz Global Assistance.

Once these steps are complete, you can submit your claim for adjudication using our online claims portal.

With over 30 years of experience helping Canadian travellers in their time of greatest need, we place the customer at the heart of everything we do.

This commitment to caring and customer-first approach is a common thread throughout the full range of unique travel insurance and emergency assistance solutions we provide to our partners and their customers.

As a leading Canadian travel insurance and assistance provider with a global reach, we help travellers explore the world with confidence.
We deliver top quality care and are uniquely equipped to accompany you and your customers on today’s ever-changing journey.
From the beginning to the end of your journey, we help you prepare for the unexpected so you can enjoy your adventures to the fullest.