Image of Allianz Global Assistance’s Employees

Discover Allianz – the employee experience

At Allianz Global Assistance, you will feel engaged and empowered to help by a company that cares about its employees and the people we serve and support, while also having all the advantages you would expect from a global leader.
 
Learn more about us and what we have to offer to help you decide if your next career opportunity is here with us.

At Allianz Global Assistance, our employees love to help. We also share – and live – common values: Caring, Connected, Responsible and Excellent. These values guide our actions and remind us that the people we work with, serve and support are the most important part of what we do.

By living our values, we earn the trust of our customers so we can continue to meet and exceed expectations through every interaction.

Caring – A passion for people
Helping and looking out for the best interests of others. 
Connected – Together we are stronger
Making the most of our global family’s combined strengths.
Responsible – Having a stake in success
Acting with integrity, professionalism and doing what’s right.
Excellent - Striving to be the best
Always striving to be the best in everything we do.

Anywhere you go, it’s the people that create the culture. That certainly is the case here at Allianz Global Assistance. In fact, our people are what employees consistently say is the best thing about working here.

While we work hard in a fast-paced environment, we strive to create a positive workplace where you can do your best while growing both personally and professionally. Employee engagement, teamwork and support for each other are big parts of how we work together as a team, while also fostering individual accountability and open communication.

We also value employee well-being and the fact that there is more to our jobs than delivering a bottom line target. Recognition and respect for each other and our efforts are encouraged, supported and practiced – whether it’s saying “Good morning” to each other when we come in or “Thanks” to a colleague when they offer a helping hand.

As a result, we’ve created something special here that makes for a company culture you won’t find anywhere else. 

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  • An annual global employee engagement survey to gather open, honest feedback 
  • A collaborative, employee-focused, and results-driven approach to action plans 
  • Regular “pulse-checks” in between annual surveys to monitor engagement
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  • A work environment where our people reflect our values: Caring, Connected, Responsible and Excellent
  • Open knowledge sharing and willingness to help each other succeed
  • Celebrations of employee achievements
  • BRAVO! Recognition program for employees to acknowledge their colleagues’ contributions
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  • All-company holiday party
  • Team-building events
  • Themed days and events throughout the year
  • Friendly team contests and competitions
  • Employee appreciation events and activities
     
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  • A dedicated Community Committee responsible for employee-centric events and fund-raising 
  • Employee-driven, charitable focus on health, youth and education
  • National corporate sponsorships
  • Learn how we show up in and for our communities here.
We recognize that our associates are our greatest asset. By committing their valuable time, skills and talents to the company, they help power our success. In appreciation of that commitment, Allianz Global Assistance offers a comprehensive and competitive total rewards package that includes: 
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  • Health care coverage (including dental and vision)
  • Life and dependent life insurance
  • Medical leave and long-term disability
  • Second opinion consult services
  • Employee Assistance Program
  • Wellness programs initiatives, activities and events
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  • Employer matched Registered Retirement Savings Plan
  • Generous paid vacation, family wellness and personal leave
  • Annual bonus incentive plan
  • Commission-based opportunities for sales roles
  • Specialty premiums for operations positions
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  • Full access to LinkedIn Learning to augment general business knowledge and soft skills 
  • Company-wide opportunities for learning in the insurance and assistance business
  • Targeted, proprietary training to employees in designated key roles 

 

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  • Complimentary on-site parking at our Kitchener and Cambridge office locations
  • Financial support for professional licensing
  • Discounts at a wide variety of retailers
  • Preferred rates on travel, home, auto and life insurance
  • Flexible work options
  • Paid time off to volunteer
  • Occasional company-paid lunches
  • Associate referral program
Recognized as one of Kitchener, Ontario’s top 15 employers, Allianz Global Assistance has been a leader in the Canadian travel insurance industry for more than 30 years, thanks to the efforts of our more than 800 employees across Canada.
 
Our company represents a diverse mix of people from various backgrounds, some of whom are starting out in their careers alongside many others who have grown their skills and knowledge as long-time members of our team. Together, we are a part of a workplace that is dynamic and fast-paced, much like the travel and travel insurance environment in which we work. This energy helps set the stage for great ideas and lively collaboration, feeds our passion and ambition to deliver an exceptional customer experience, and enables us to stand out in a highly competitive and ever-changing industry.
We are also proud to be an integral part of Allianz Partners worldwide. An internationally recognized employer and consumer brand, our global company is made up of 18,000 employees with 44 offices and a presence in 76 countries around the world. 

As an organization, we are first and foremost driven to help. This includes:

  • Helping travellers to feel safe and secure so they can enjoy the experience of a lifetime when they travel.
  • Supporting our partners in growing their business and protecting what matters most for their clients.
  • Encouraging each other to do the best job we can in each of those areas.
  • Giving back to our communities outside of what we do every day.