If you’re returning or planning to travel to Canada, it’s important to be aware of new mandatory requirements in place that protect both you and Canadians from the spread of COVID-19. Following these measures can also speed up processing upon arrival and go a long way towards a seamless travel experience. Remember that you’re still required to quarantine or isolate for 14 days upon arriving in the country.
What's new for Canada-bound travellers?
As of November 21, 2020, people travelling to Canada are required to digitally submit information via ArriveCAN, available online and as a mobile app. Here’s an overview of the new requirements. Note that there are certain exemptions for travellers who are exempt from the 14-day quarantine.
As of November 21, 2020, you need to use ArriveCAN to digitally submit your travel and contact information, your quarantine plan and a COVID-19 symptom selfassessment before boarding your flight to Canada. You’ll also need to show your printed or digital ArriveCAN receipt to a border services officer upon arrival in Canada.
After you have entered Canada, you must use ArriveCAN or call 1-833-641-0343 within 48 hours to confirm that you have arrived at your place of quarantine or isolation. You‘ll also need to complete a daily COVID-19 symptom self-assessment during your quarantine period.
Land or marine vessel travellers
As of November 21, 2020, you need to confirm your arrival at your place of quarantine or isolation within 48 hours of crossing the border and provide a daily COVID-19 symptom self-assessment via ArriveCAN or by calling 1-833-641-0343 toll-free. If you entered Canada by land or marine vessel and provided your information verbally to a border services officer or by using a paper form at the border, you will need to use the toll-free number (1-833-641-0343) to submit the information required. You cannot switch to using ArriveCAN.