Service notice - Contact Centre wait times
To our valued customers:
We are currently experiencing higher than normal call volumes which is resulting in extended wait times. Your call is extremely important to us and we appreciate your patience. If you are unable to reach us, please try calling again at a later time.
If you are experiencing a medical emergency and are having difficulty reaching us, email your contact information to our Medical Case Management team at CaseManagementCA@allianz-assistance.ca and we will call you back.
We apologize for any inconvenience and look forward to taking care of you.
Allianz Global Assistance