Dear valued customers,

We are currently experiencing technical issues that are impacting our services.

While calls are being answered, some internal systems may not be fully accessible to our agents at the moment.

Customers experiencing a medical emergency are strongly encouraged to contact us as usual so our agents can provide you with the assistance you need.

For all other inquiries, we suggest customers attempt to reach us at a later time.

Our team is working to resolve the issue and restore services as quickly as possible.

Thank you for your understanding and patience, 

Allianz Global Assistance