Cambridge ON, June 18, 2026
Allianz Global Assistance Canada (Allianz) is proud to announce that it has been named a recipient of the 2026 5-Star Claims Award by Insurance Business Canada, recognizing the company’s ongoing commitment to delivering exceptional claims service, customer care, and operational excellence.
This recognition underscores Allianz’s continued focus on making the claims experience simple, transparent, and empathetic for customers at their moment of need.
“This recognition is a direct reflection of our people, our processes, and our unwavering commitment to our customers,” said Dennis Schnadthorst, Head of Operations Travel Americas at Allianz Global Assistance Canada. “When customers need us most, we strive to deliver not just efficiency and reliability, but also compassion and understanding. I’m incredibly proud of our teams who consistently go above and beyond to support Canadians during challenging times.”
Allianz has been continuously investing in digital innovation and operational improvements to enhance the end-to-end claims journey. By leveraging advanced technology, streamlined workflows, and data-driven insights, the organization has improved turnaround times while maintaining high standards of accuracy and customer satisfaction.
At the same time, Allianz recognizes that claims handling is not just about speed – it’s about people. From travel disruptions to medical emergencies, customers rely on Allianz’s expertise and global network to guide them through stressful experiences with confidence and care.
The 5-Star Claims Award honours insurers and assistance providers that demonstrate industry-leading performance in claims handling, based on rigorous evaluation and feedback from brokers and industry professionals.